FAQ

  1. When will a particular program be aired on Trumbull Community Television?
  2. What do I need to do in order for Trumbull Community Television to record our program?
    • Go to the website www.trumbullps.tv, complete and submit the request form.
  3. What must I do to get a message on the events scroll bar?
    • To place an announcement on the TCTV events scroll bar, you can:
    • Go to the FORMS section of this site. Complete & submit the request form, or
    • Send a 20-word or less message at least two weeks before the event to trumbulltv@trumbullps.org.
  4. I have no picture on my screen.  What can I do?
    • Please contact your local cable provider, Charter or Frontier. It this problem is caused by the cable provider, you can contact the Trumbull First Selectman’s office at 203-452-5006 to report the problem.
  5. I cannot open a video from the “Watch Now” section of this site?
    • Check on your computer to see if your internet connection is strong.  If it is strong, be patient because loading the video may be competing for electronic band width alongside others’ computer activity.
    • If a show is not airing properly through the Watch Now section of this site, please email trumbulltv@trumbullps.org, and we will work our magic to get it on the site as soon as technically possible.
    • Note that often it is difficult to fast forward through the streaming videos in the “Watch Now” shows on-demand section of this site.
    • If the show is from a year ago or longer, it is no longer available on demand. please email trumbulltv@trumbullps.org and we’ll do our best to help you.